Pre-Production Specialist

Mableton, GA
Full Time
Operations
Entry Level
Job Title:Pre-Production Specialist FLSA:Non-Exempt
Position Type:Full timeDepartment:Operations
Salary Range:Reports to:
Core Focus
The Pre-Production Specialist is the key contact between customers and internal teams to ensure orders are accurate, approved and ready for production. The Pre-Production Specialist will also manage the order processing of key EDI, Ecommerce accounts, and special embellishment programs.
Job Description

Role and Responsibilities
  • Serve as liaison between customers and internal departments during the pre-production phase
  • Review and verify work orders, artwork files, and production details prior to release.
  • Coordinate with sales, art, and production teams to ensure all job components are approved and scheduled.
  • Collaborate with the art department to ensure artwork meets embellishment specifications.
  • Assist with quality assurance checks to catch issues before production.
  • Maintain and update databases and internal systems for tracking jobs in the pre-production phase.
  • Handle pre-production changes or issues professionally and promptly.
  • Maintain accurate records of all communications, changes, and approvals in the order management system.
  • Work closely with operations leaders and other teams to coordinate production plans that achieve the company objectives related to customer service, efficient resource/capacity utilization and inventory investment.
  • Handle the order processing for Ecommerce and EDI accounts.
  • Assist with invoice and billing accuracy.
  • Communicate with CS team and/or customers regarding order status.
  • Assist with the development, testing and implementation of improvements to ERP system and other software platforms.
Qualifications
  • 2 years Associate’s degree, Bachelor's degree preferred
  • 3+ years in the apparel embellishment industry
  • Proficiency with various personal computer software applications including but not limited to Excel, Word and Power Point.  Familiarity with ERP systems a plus.
Skills
  • Able to use logic and methods to solve problems and determine effective solutions.
  • Possess strong organizational and time management skills.
  • Self-starter and willing to take initiative and make decisions.
  • Effective and clear communication skills, verbal and written. Strong listening skills.
  • Flexible with schedule and desire to “get the job done” past normal work schedule when needed.

Physical Requirements
  • Work in warehouse where climate temperatures vary between hot/cold, where standing and/or walking all day may be required. Must be able to lift up to 50 lbs.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.
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