Pre-Production Specialist

Mableton, GA
Full Time
Operations
Entry Level
About Boxercraft
Founded in 1985, Boxercraft is a lifestyle apparel brand rooted in comfort, style, and self-expression. What began as casual loungewear inspired by college campus culture has evolved into a collection designed for everyday life. Today, Boxercraft creates thoughtfully crafted apparel that embraces a relaxed lifestyle while celebrating individuality, connection, and personal spirit. Our products are made to be worn, lived in, and enjoyed—wherever life takes you.

Our Team
At Boxercraft, we are driven by our mission, vision, and values, along with our promise to both our employees and our customers. We are passionate about collaboration, clear communication, and working with purpose in a fast-paced environment. Our culture is built on teamwork, attention to detail, and a shared commitment to continuous improvement and exceptional customer service.

Position Summary
The Pre-Production Specialist is the key contact between customers and internal teams to ensure orders are accurate, approved, and ready for production. The Pre-Production Specialist will also manage the order processing of key EDI, e-Commerce accounts, and special embellishment programs.

This is a full-time, hybrid position in Mableton, GA.

Role and Responsibilities
  • Serve as liaison between customers and internal departments during the pre-production phase
  • Review and verify work orders, artwork files, and production details prior to release.
  • Coordinate with sales, art, and production teams to ensure all job components are approved and scheduled.
  • Collaborate with the art department to ensure artwork meets embellishment specifications.
  • Assist with quality assurance checks to catch issues before production.
  • Maintain and update databases and internal systems for tracking jobs in the pre-production phase.
  • Handle pre-production changes or issues professionally and promptly.
  • Maintain accurate records of all communications, changes, and approvals in the order management system.
  • Work closely with operations leaders and other teams to coordinate production plans that achieve the company objectives related to customer service, efficient resource/capacity utilization and inventory investment.
  • Handle the order processing for Ecommerce and EDI accounts.
  • Assist with invoice and billing accuracy.
  • Communicate with CS team and/or customers regarding order status.
  • Assist with the development, testing and implementation of improvements to ERP system and other software platforms.

Qualifications
  • Associate’s degree; Bachelor's degree preferred
  • 3+ years of experience in the apparel embellishment industry
  • Proficiency with various personal computer software applications, including but not limited to Excel, Word, and PowerPoint. 
  • Familiarity with ERP systems is a plus.

Skills
  • Strong problem-solving and analytical skills.
  • Excellent organizational and time‑management abilities
  • Self‑motivated with the ability to take initiative and make sound decisions
  • Clear and effective verbal and written communication skills
  • Strong attention to detail
  • Flexibility to support business needs outside of standard work hours when required

Physical Requirements
  • Work may take place in a warehouse environment with varying temperatures.
  • Standing and/or walking for extended periods may be required.
  • Ability to lift up to 50 lbs.
  • This role also operates in a professional office environment and routinely uses standard office equipment such as computers, phones, and printers

What We Offer
  • Competitive Pay – We believe in rewarding success and showing our employees just how much, they’re valued in a variety of different ways, including compensation.
  • Health and Wellness – There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.
  • Time away from work – Sometimes we need time away to be with family, enjoy our hobbies, focus on our health or just simply recharge.  We are committed to helping our employees create a work-life harmony!
  • Growth and Development – We are constantly seeking to offer opportunities and support for personal and professional development.
  • Financial planning and wellbeing – No matter what financial goals our employees have set, we want to help them get there.  We offer access to benefits, programs and education to help our employees to protect income, pay for expenses and invest in the future.  Including a generous 401(k) match!
  • Extras, discounts, and perks – Generous discounts to our company and related companies, is just one of the cool extras we offer!
  • Equal Opportunity Employment
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